Inside Sales/Proposals Manager Bilingual English/Spanish

Location: Brampton, on
Date Posted: 06-12-2017

We are recruiting for a leading company developing key software for the Energy and Utilities Industry who is looking for a Proposal/Inside Sales Manager. This is your chance to join this company in growth mode bringing your expertise to expanding and leading this team and the company to take it to the next level.
The position will be responsible for managing the Inside Sales team/proposal team (ISP Team) and will involving working directly with the outside sales leaders and their respective teams.

The successful candidate must have:

  • Bachelor in Business Administration/Marketing/Communications is preferred
  • Experience in selling software products and services in a competitive market
  • Minimum five years of experience in leading a proposal team is required
  • Utility industry knowledge and experience with SCADA, Outage management Systems (OMS), and Distribution Management Systems (DMS) is an asset
  • Spanish speaking/writing capabilities
  • Successful consultative, solution selling and sales management experience
  • Experience with Customer Relationship Management software:
  • Experience work with Microsoft Project, Microsoft Word and Microsoft Excel
  • Excellent interpersonal, communication (verbal and written), and presentation skills are required.
  • Proven ability to lead and motivate teams, including coaching, performance and career development

The position will also be required to:

  • Responsible for managing and coaching the ISP team and working closely with the outside sales team.
  • Effectively managing the proposal process to deliver the organization’s sales objectives.
  • Responsible for leading the responses for request for information (RFI), request for proposal (RFP), bid/no bid processes, win strategy development, proposal management, strategic pricing, terms and condition review, and contract management
  • Implement improvements (e.g. processes, resources, infrastructure, and best practices) to enhance the ISP team capability to respond to more complex sales opportunities (higher $ value, prime/sub, etc.)
  • Forecast and manage the workload of the ISP team ensuring all activities are tracked, measured and reported on.
  • Manage day-to day activities of the ISP team to ensure that it is operating efficiently and successfully including: assigning and reviewing work, coaching, training, motivating and evaluating performance.
  • Collaborate and support the Canadian, US, and International outside sales teams’ business objectives to develop their win strategies
  • Effective cooperation with other departments: project delivery, product management, software development, and customer support
  • Responsible for overall bid process, including solution architecture, technical write-ups, editing content, managing responses, facilitating strategy sessions, maintaining stakeholder relationships.
  • Oversee content development for RFIs and RFPs, including solution overview, technical descriptions, cost estimates, pricing, and examine all sections for consistency with win strategy.
  • Establish and manage effective programs to coach, appraise and train inside sales personnel
  • Reviews inside sales team performance metrics monthly
  • Building and maintaining business relationship with our solutions partners including resell pricing of software, hardware and services.
  • Participate in internal contract review meetings to transition details of the RFP LOD and customer expectations to the operations team.
  • Other duties as assigned
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